customer
More stories
-
in Sundae ScoopFWD Life Insurance launches customer panel to help innovate insurance products and services
To celebrate 10 years of customer experience innovation, FWD Life Insurance (FWD Philippines) announced the launch of FWD Champions, a customer panel designed to gather valuable feedback and insights from customers. This initiative aims to further enhance the delivery of best-in-class products and services that better meet the customers’ evolving needs. More
-
in Sundae ScoopTwilio Invests in Enhanced Interoperability with Data Platforms and Data Warehouses with Launch of Linked Audiences
Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced at Snowflake Summit 2024, Linked Audiences and the debut of the Segment Data Graph – new product features that enhance Twilio Segment’s interoperability with data platforms and warehouses – driving efficiencies for businesses that rely on them […] More
-
in Sundae ScoopHome Credit PH recognizes 10-millionth customer, commemorates 10 years of being the Filipinos’ financial ally
To celebrate Isang Dekadang Saya of being the Filipinos’ financial ally, Home Credit Philippines (HCPH), the country’s leading consumer finance company, has recently recognized its ten-millionth customer, France Janina “Ica” Abion, at a grand event held in SM Novaliches. More
-
in Sundae ScoopInLife receives Alida Delta Award 2022 for customer engagement
Insular Life (InLife) has been awarded a 2022 Alida Delta Award for its innovative mapping of the customer experience journey to affirm its promise of “A Lifetime for Good” to its policyholders. More
-
-
in ChewsDay, Sundae ScoopShare a Delightful Dine-in Experience
Love is all around and can be celebrated all-year-round. It’s not just the romantic type: there are many other kinds of love that deserve as much fanfare – between friends, siblings and other relatives, colleagues, and even between pets and their hoomans. That’s what makes life special. And something special deserves to be relished and […] More
-
in Sundae Scoop, TechdayGur Lavi Corp partners with HGC Global Communications to expand Customer Network through Cloud Innovation
Gur Lavi Corp. (GLC), one of the trailblazingtelecommunications distributors in the Philippines, has sealed another meaningful partnership with HGC Global Communications Limited (HGC), a leading Hong Kong and international fixed-line operator and ICT solution provider, through a Memorandum of Understanding. More
-
in Sundae ScoopUnionBank leverages AI for improved customer experiences
In order to keep up with the changing behaviors of today’s banking customers, Union Bank of the Philippines (UnionBank), the country’s leading digital trailblazer, has unveiled an innovative tool that leverages Data Science and Artificial Intelligence (DSAI) to enable and accelerate better and more meaningful experiences for its customers while maximizing value creation for the […] More
-
in ChewsDayNo Jowa? No Worries! McDonald’s is celebrating Single’s Day with extra special surprises for their single customers!
In this age of self-love, Single’s Day is about giving yourself a whole lot more of love and celebrating independence because “alone” doesn’t mean lonely! Gone are the days of feeling embarrassed about dining by yourself, because this Single’s Day, McDonald’s is celebrating your independence with their McDonald’s App Single 11 deals of up to […] More
-
in Sundae ScoopUNO Digital Bank to use AI to empower staff and delight customers
UNOBank Inc. will use BUSINESSNEXT solutions to power UNO Digital Bank’s customer relationship management (CRM) systems. The artificial intelligence (AI) solutions will equip the Bank’s relationship managers with timely insights to quickly authorize transactions, resolve issues, and delight customers; as a result, customers will experience a concierge-like, smooth, fast, and secure onboarding process. More
-
in Sundae ScoopSinglife Philippines gets 4.6/5 stars from Trustpilot
As a newcomer in the longstanding insurance industry in the Philippines, Singlife Philippines enlisted itself in Trustpilot to build trust and provide proof on how the company delivers on its promises to its customers. More