For nearly ten years, Alden Richards has been a customer of BDO Unibank. This year, he was named the bank’s newest brand ambassador.
“It feels great to be a part of the BDO family and to speak on their behalf. I have been using their services for a long time, so I can speak from my experience,” he said.
For his transactions, Alden prefers to visit BDO branches since he values the assistance provided by the branch staff. BDO’s nationwide network allows him to locate a branch and ATM close by at all times.
“I have seen how BDO has changed the banking industry in the Philippines. I’ve seen how it has improved products and services to meet our needs and goals, making our experience more efficient and rewarding,” he said, mentioning the bank’s digital innovations, such as the Service Assist Machine (SAM) available at all BDO branches.
The Service Assist Machine (or SAM) complements the branch with more digital services. Inputting transaction details here prior to interacting with branch staff allows clients to cut down on forms and wait times.
Clients can use the BDO Online App if they can’t visit a branch or ATM. Alden appreciates how the mobile app consolidates all his financial information in one place—his savings, credit cards, investments, and loans. He finds it delightful that he can keep an eye on all these at any time and from anywhere.
Clients can download the BDO Online App with additional features from the App Store and Google Play Store.



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