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Making “Safe” Memories with Rafael’s; now Open for the New Normal

Rafael’s Tapas Bar and Restaurant is now open and ready to accommodate and serve safety-conscious clients their favorite home-cooked dishes with a twist both at Resorts World Manila or in the comfort of their homes through special delivery packages.

“The safety of our employees and customers are of primary importance to us,” assured owner restaurateur-hotelie­r Henjie Carmona.

Rafael’s management has come up with the 12 Commandments of Safety in the New Normal and trained our staff on these protocols.


Safety First

To ensure the safest dining experience, all guests follow the government’s minimum safety standard procedures such as get their temperatures checked at the entrance even before they sign the guest list and sign the mandatory health declaration form, stepping on a foot bath, and sanitize their hands.

Rafael’s has also re-arranged its seating layout in observance of proper social distancing (tables are kept one meter apart) and reduced the seating capacity while making sure that everything creatively conforms with the design and ambiance of the place to maintain that relaxing vibe.

Rafael’s also prides itself on offering guests contactless menu and payment.

Owner restaurateur-hotelie­r Henjie Carmona

Prior to reopening initially for takeouts last May 29 their staff underwent rapid testing before going back to work. “But we took a step further by ensuring that all our staff undergoes RT-PCR testing, too, and we plan to do monthly testing thereafter to ensure everyone’s welfare, shared Carmona.”

Every member of Rafael’s staff is required to have a health declaration form and are in full personal protective equipment (PPE) while on duty.

More than personal people safety, Rafael’s also made sure to keep everything within the restaurant premises ultra-clean, disinfected, and contaminant-free.

Employees use UV light disinfectant daily on all exposed and frequently used surfaces like tables and kitchen tops. They also use Diversey food-grade disinfectant solutions, and a sterilizer disinfectant dishwashing machine from WinterHalter. Their staff are also monitored to regularly wash their hands and sanitize every 30 minutes.

“We need to create a very safe environment for everyone and effectively communicate this so people will start to dine in again. Rafael’s, after all, is not just a restaurant but a great experience. Not only do we want this to be a place where you would always come back to every day because it reminds you of home and food reminds you of family, but we also want this to be a very safe place where you can create happy memories without compromising your health and safety.”


Home Deliveries

The management created HomeDeliveries by Rafael’s to bring the celebration of luxurious home-cooked dishes to diners’ homes.

“Since delivery and takeout are essential to the new normal, we’ve carefully identified dishes that are perfect for deliveries and won’t compromise quality and safety,” said Carmona, who knows well enough the current need to eat good food in the comfort of their homes.

Longga Pizza will surely satisfy. Fresh made pizza with house cured longganisa, mozzarella, tomatoes and basil.

So, Rafael’s added more comfort food like pizza on their menu as well as family and group packages for people who cannot travel far or don’t want to go out. “Even during the pandemic, people still want to celebrate birthdays, anniversaries, etc., so this if for them!”

Carmona assured that Rafael’s can create specialty orders or customized menus both for take-out and dine-in according to client’s preferences provided they give an advance notice and/or make reservations.

For home deliveries, food are well-prepared and properly wrapped, packed and stored in appropriate transport vessels (drinks are even vacuum-sealed).

For diners who are looking for good home-cooked dishes with surprising twists, Rafael’s is the place for you to dine in, take out, or order deliveries! Rafael’s Tapas Bar and Restaurant is on the second floor of the retail area at Resorts World Manila’s Newport Mall. Available for dine-in from 11AM-7PM and for take-away from 11AM-6PM. For the full menu and more information, visit @rafaelsrwph on Instagram and Rafael’s Tapas Bar and Restaurant on Facebook.


Written by dotdailydose




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