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in Sundae Scoop, TechdayAppistoki launches Salesforce Data and AI Center of Excellence in the Philippines
Appistoki, a Novare Channel Partner, today launched the Salesforce Data and AI Center of Excellence (CoE) at the Novare headquarters in Bonifacio Global City, Taguig, strengthening its push to accelerate AI-driven enterprise transformation in the Philippines. The CoE will serve as a joint innovation hub, where the two companies collaborate to co-develop new applications. It […] More
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in Sundae Scoop, TechdaySalesforce Launches Slack Code to Make AI Software Development Multiplayer
Salesforce recently announced Slack Code and dedicated code channels, a new surface environment designed to turn AI software development into a collaborative, multiplayer activity. More
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in Sundae ScoopSalesforce Agentic Enterprise Index: Agent Deployments More Than Double Year-Over-Year
Salesforce has released its 2026 Agentic Enterprise Index, which analyzes aggregated AI usage data from the Agentforce platform to uncover how businesses are deploying, using, and getting value out of AI agents. More
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in Sundae Scoop, TechdaySalesforce Brings Agentforce into Salesforce Suites and Slack CRM for Small Businesses in the Philippines
Philippine small business teams are under pressure to move fast, often wearing multiple hats and juggling customer conversations across sales, service, and marketing. Salesforce is helping businesses act faster with Agentforce in Salesforce Suites and manage customer relationships where they work with Slack CRM. Together, these solutions help Filipino business owners spend less time on […] More
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in Sundae Scoop, TechdaySalesforce Puts an AI Marketing Team in Every Marketer’s Hands
At Connections 2026, Salesforce introduced new Agentforce Marketing capabilities, giving marketers their own AI team, agents that collaborate with them to build pipeline, create content, and run campaigns. It frees marketers to be makers again, spending more time on the strategic and creative work of shaping the stories, campaigns, and experiences that move customers and […] More
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in Sundae ScoopAI Expected to Resolve Half of Service Cases in the Philippines by 2027, Data Shows
According to a new global survey of 6,500 service professionals — including 200 in the Philippines — AI is no longer just automating decision trees. It is reshaping how service teams spend their time, grow their careers, and meet customer expectations. So what does this shift look like in practice? Salesforce’s newest State of Service […] More
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in Sundae ScoopSalesforce Launches Startup Program in the Philippines to Strengthen Local Start Up Ecosystem and Accelerate Innovation
Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the launch of the Salesforce Startup Program in the Philippines to support the country’s flourishing startup ecosystem. The program will provide Philippine startups access to the vast Salesforce ecosystem. This includes AI-powered products, mentorship programs, joint go-to-market opportunities, and a community designed to help them […] More
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in Sundae ScoopSalesforce Announces the General Availability of Slackbot – Your Personal Agent for Work
AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. But in the workplace, AI hasn’t yet been so transformative — bogged down by unintuitive interfaces, fragmented across multiple teams and tools, beset by hallucinations and inconsistency, and lacking the context that the workplace demands. More
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in Sundae Scoop
The #1 AI CRM Meets ChatGPT
At Dreamforce, we introduced Agentforce Sales, reimagining the CRM with autonomous agents that help you sell faster, smarter, and more efficiently. It has already begun transforming how teams work within Salesforce. More
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Maxicare leverages Agentforce for proactive dental care
Salesforce, the world’s leading AI CRM, today announced that Maxicare Healthcare Corporation, the Philippines’ leading health maintenance organization (HMO), has deployed Agentforce in Service Cloud. This initiative underscores Maxicare’s dedication to improving dental care Letter of Authorization (LOA) processes for its members and partner clinics. It serves as a crucial differentiator, reinforcing Maxicare’s commitment to […] More
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Creating Unforgettable Customer Journeys: RLC Residences Aims to Enhance Customer Experiences with Salesforce
RLC Residences, the residential division of Robinsons Land, is proud to announce a partnership with Salesforce, the AI customer relationship management (CRM) platform and global technology company. This collaboration, supported by Appistoki, is a pivotal step in the brand’s digital transformation journey, focused on enhancing customer experience through innovative, data-driven solutions. More