Having long recognized that the way forward depends on taking charge of the present, multinational BPO player SYKES incorporates sustainability into business development, creating a culture of environmental stewardship across all its sites in 23 countries around the globe. The company aims to do its part for a greener world, one caring interaction at a […] More
Most businesses today aspire to be “people-oriented” but what does that really look like? At TDCX, a premium boutique BPO (business process outsourcing) company with roots in Singapore, “Welcome Home” signs are mounted around the office, greeting employees at any point of their workday. More
In the workplace, there’s no better feeling than breaking the glass ceiling and working with colleagues, subordinates and bosses who consider each other as worthy peers. After all, office work is teamwork, and there’s no better way to achieve that than by company leaders who practice what they preach. More
Teledirect has officially rebranded to TDCX. The multinational company, which this 2019 turned a year shy of 25 years started set out as an outsourced call center, handling voice calls, emails and faxes. Now, the company has grown together with the industries they were made to cater to, embracing the robust digital economy and answering […] More
Most businesses today aspire to be “people-oriented” but what does that really look like? At Teledirect Telecommerce, a premium boutique BPO (business process outsourcing) company with roots in Singapore, “Welcome Home” signs are mounted around the office, greeting employees at any point of their workday. More
Happiness is contagious. A kind word, positive news, or a smile can not only make a difference in someone else’s day, but can also determine the success of entire business operations. More
The global clamor for climate and environment leadership has spurred many industries to observe green-worthy practices and adapt sustainable design standards that are at par with international benchmarks. More