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Reader’s Digest recently recognized BDO Unibank, Inc. with two Gold Awards in the Personal Banking and Business Banking categories and two Silver Awards in the Home Loan and Internet Banking categories during its first Quality Service Awards.
In the above photo are Reader’s Digest’s Sheron White, Advertising and Retail Sales Director for Asia Pacific and BDO’s Manuel Locsin, Jr., Senior Vice President for Corporate Banking Group.
BDO received the awards after emerging as the highest rated bank by Filipino clients in its recent survey conducted by the global publication.
The Quality Service Awards is designed to reward companies that provide outstanding service to their customers, while also providing our readers with a list of companies that they can turn to for excellence in service.
Reader’s Digest partnered with independent market research firm, Catalyst Research, to conduct a survey that qualified consumers’ personal experiences and measured their satisfaction from the services of providers across various industries, such as banking, insurance, and remittance, among others. About 5,000 respondents who have used the service over the past 12 months, from the Philippines, Singapore, Malaysia, Hong Kong, and Taiwan participated in October 2019.
The results of the commissioned survey identified the winners of the 2020 Quality Service Awards across 30 industry categories. The firms with the highest ratings received Gold Awards while those that ranked next got Silver Awards.
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