Customer Service
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in Sundae ScoopBeyond serving customers, this McDonald’s Manager saved a customer’s life
Quick thinking, presence of mind, and instilled with the values that his employer has taught him, a McDonald’s Philippines store manager saved the life of a customer who suffered a sudden heart attack. More
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in Sundae ScoopEpson Philippines marks 25th anniversary with top customer service recognition, strong business performance, renewed commitment to sustainability
Global technology leader Epson marks its 25th anniversary in the country with a recognition that acknowledges its excellent customer support in Epson Service Centers. Epson Philippines ranked first in Statista and Philippine Daily Inquirer’s Best Customer Service 2023 survey in the Home Goods, Consumer Electronics category. The recognition, based on an independent nationwide survey with […] More
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in TechdayBrother PH introduces Brobot, a cute and helpful customer service chatbot
With its mission of always making sure they’re at their customers’ side, Brother Philippines constantly develops new programs and methods to ensure top-quality customer service in all channels. More
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SM bags 5 wins at the prestigious 12th Global CSR Awards
SM recently took home a total of five awards at the 12th Global CSR Awards, besting more than 300 companies from all over the world in a showcase of Corporate Social Responsibility initiatives that have made a positive impact on the lives of countless individuals and communities. More
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in Sundae ScoopCebuana Lhuillier wins international customer service awards for second time
Cebuana Lhuillier, the Philippines’ largest microfinancial services provider, won once again the distinction of being the ‘Best of the Best’ at the recently concluded 2018 International Service Excellence Awards (ISEA) by the Customer Service Institute of America (CSIA). The award cemented the company’s legacy as a global leader in service experience. More
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in Sundae Scoop
Go Beyond Customer Service: LG Philippines Celebrates its own Brand of Service
Aside from its top-of-the-line and innovative technologies that foster one high-tech breakthrough after another, LG invested in something equally important: Its customers. That’s why LG’s Authorized Service Centers around the world go beyond standard customer service. Each member of the LG global family is equipped and encouraged to go the extra mile when it comes to addressing […] More