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in Sundae ScoopPayoneer Holds its First Pride Event, encourages LGBTQ+ Execs in BPOs to Lead Loud and Proud
Payoneer, a leading global payment platform, recently held its first ever Pride event. Organized by Payoneer and powered by KMC Solutions, Lead Loud & Proud: Meet LGBTQ+ Members Leading the Philippine Outsourcing Industry featured perspectives on creating a more inclusive and diverse workplace. More
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in Sundae ScoopCalling all WOMENtrepreneurs in BPOs! Payoneer to host a meetup event with women leaders in the outsourcing industry
Payoneer, the world’s leading cross-border payments platform, is set to host the very first Payoneer WOMENtrepreneurs Meetup: Connect with women leading the PH outsourcing sector event on March 9, 2023 at WeWork Menarco Tower in Bonifacio Global City. More
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in Sundae ScoopBoosting BPOs in 2023: Payoneer and PH outsourcing companies share insights for industry growth
The Business Processing Outsourcing (BPO) industry continues to be a reliable source of employment for Filipinos. In fact, the Information Technology and Business Process Association of the Philippines (IBPAP) recorded a 10.6% increase in revenue last 2021 at $29.49 billion. With the pertinent role that BPOs play in the country, leading cross-border payments platform Payoneer […] More
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in WellnessDayP&G donates Vicks ZzzQuil sleep gummies to over 4,000 BPO workers to promote proper rest
Procter and Gamble (P&G) Philippines, through its partnership with Manila Water Foundation (MWF), donated Vicks ZzzQuil Natura Sleep melatonin gummies to over 4,000 BPO workers to promote health and well-being by advocating for proper rest. More
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in Sundae ScoopThe Dramatic Change in Employment Normalizes Outsourcing
The pandemic has changed the way businesses work. Industries have been forced to adapt to keep businesses afloat by cutting costs and leveraging technologies to optimize resources and achieve their desired results. More
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The Bad Boy of Business: Debunking Outsourcing Misconceptions in Today’s Work Environment
Why does everyone love to hate outsourcing? Outsourcing is a controversial topic. It’s either you love it or you hate it. To the casual observer, outsourcing is an unfamiliar topic so they, by default, are skeptical about it. And on the extreme ends of the spectrum are those who discreetly outsource and those who are […] More
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in Sundae ScoopVirtual Squad — An Empire That Thrived Amidst the Pandemic
Virtual Squad LLC is a consummate virtual company that scouts brilliant minds and molds them into skilled virtual assistants. The institution aims and strives to deliver outstanding service to client partners all around the world. More
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in Sundae ScoopSupportNinja Enhances Global Outsourcing Services with Bolton Remote Acquisition
Global business process outsourcing company SupportNinja today announced the acquisition of Bolton Remote, a provider of specialized outsourcing services, driving more opportunities for employees, customers, and the market. More
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in TechdayProtecting agents working from home should be priority in war against cyberattacks
The pandemic has led to many workplaces adopting a hybrid setup where a number of its employees work from home and while it has since become a norm, cybersecurity threats remain as work devices can be quite vulnerable being outside the protection of the corporate network. More
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in Sundae Scoop, TechdayPaymaya Champions PH Esports with Weeknight Showdown Series for BPO Employees
PayMaya, the digital financial services leader in the Philippines, hosted the country’s first-ever esports corporate invitational of 2021. Billed as the “Weeknight Showdown: BPO Invitational,” the two-day competition was an inter-company esports tournament for the business process outsourcing (BPO) industry that featured employees from eight companies, namely AXA Insurance, Conduent, TELUS, Startek, Cognizant, TaskUs, Sutherland, […] More
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in Sundae ScoopAlorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO
Alorica Inc., a global customer experience (CX) provider, announced that it has been named a Leader in the February 2021 Gartner Magic Quadrant for Customer Service BPO. Alorica was recognized as a Leader for both completeness of vision and ability to execute. More
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in Sundae ScoopSYKES hails employee wins at 2020 Year-End Celebration
Award-winning BPO company SYKES holds a year-end celebration party like no other, but last year was nothing like they have experienced before. The event that thousands of SYKESers anticipate the most took a different routein 2020 but kept the heart of what makes it memorable —lots of fun and games that pay homage to the […] More
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